Privacy and Data Policy

 

Sound Aesthetics Sampling collects and retains data provided by you (the customer) for the sole purpose of delivering your digital goods (purchases). We collect and store the following data on our web server.

 

Email Address
Your email address is required so we have a place to deliver the links to your purchases.

 

Mailing Address
Your Mailing Address will NOT be saved since we don't offer any physical goods and therefore is no shipping required.

 

Purchase History
We maintain a record of all your purchases: what date the purchase was made, what items were ordered, how much was paid, payment method (but NOT payment info), and IP address used to make the purchase. This data is necessary for our ecommerce system to fulfill orders, and to allow us to send updates, process refunds, or transfer purchases from one account to another.

 

Phone Number
You may choose to provide a phone number with your orders. If you do so, your phone number will be stored on Fastspring servers.

 

 

 

Payment Data Is NOT Collected or Retained by

SOund Aesthetics SAmpling

 

Payment processing for our store is exclusively processed through PayPal, regardless of whether you are paying via a PayPal account, credit card, or debit card. We do not collect, process, or retain your payment data. It does not exist on nor pass through our web server. We have NO access whatsoever to your payment account information.

 

 

 

Data Privacy

 

Sound Aesthetics Sampling ONLY shares retained data with our licensed contractors on an “as needed” basis. We do not use subcontractors. Contractors with access to retained data include only the following:

 

  • Customer support representatives, who may look up order information in order to answer questions about a purchase
  • Accountants and bookkeepers, who aggregate order information to produce records for accounting and tax reporting purposes

 

These contractors are not permitted to share your data with any other parties. Your data is used by these contractors ONLY as necessary to complete the job functions above. Aside from these contractors, Sound Aesthetics Sampling also does NOT share retained data with any other entities or individuals.

 

 

 

Data Security

 

Your data is stored in our Fastspring webshop Database. Our website is encrypted over secure HTTPS with an SSL certificate, and all payment information is handled securely by our payment processor, PayPal.

 

 

 

Cookies and Tracking Information

 

We use Google Analytics to monitor anonymized traffic information about how visitors arrive to our website, and what behaviors or actions take place on our website. We do not track actions outside of our own website.

 

 

 

Use of Email Address

 

If you are on our mailing list (hosted by MailChimp), we may periodically email you with announcements of new product releases, blog posts, sales, discounts, or offers, and product updates. You may unsubscribe from the mailing list at any time, although in doing so, you will no longer receive emails regarding updates to products you have purchased.

 

 

 

Your Rights

 

You may also email us at support@sasampling.com, or using our Contact Form, and we can provide the raw data above as it is exported from our eCommerce platform (Fastspring). Please allow up to 3 full business days for us to process these requests.